Billing

Documentation Index

Fetch the complete documentation index at: https://docs.fileloom.io/llms.txt

Use this file to discover all available pages before exploring further.

Access billing settings from Workspace Settings → Billing.

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Current Plan

The billing page shows your current subscription:

• Plan name — Free, Starter, Growth, Scale, etc.
• Billing period — Monthly or Annual
• Next billing date — When your subscription renews
• Monthly quota — PDFs included in your plan

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Changing Plans

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Upgrading

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Downgrading

Downgrades take effect at the end of your current billing period:

1. Click “Change Plan”
2. Select a lower tier
3. Confirm the change

Your current plan benefits continue until the period ends.

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Payment Methods

Fileloom accepts:

• Credit/debit cards (Visa, Mastercard, American Express)

Manage payment methods in the billing portal.

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Invoices & History

View your billing history:

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Credit Packs

Purchase additional credits when you need more PDFs: See Credits for details on purchasing and using credits.

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Cancellation

To cancel your subscription:

1. Go to Workspace Settings → Billing
2. Click “Manage Billing”
3. Cancel on your billing portal

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Failed Payments

If a payment fails:

1. Update your payment method in the billing portal
2. Retry the payment
3. Contact support if issues persist

After multiple failed payments, your subscription may be paused.