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Overview

Credits provide flexible, pay-as-you-go PDF generation beyond your plan’s monthly quota. Purchase credit packs when you need extra capacity without upgrading your plan. Key benefits:
  • No commitment - Buy only what you need
  • 90-day validity - Credits don’t expire monthly
  • Instant activation - Use immediately after purchase
  • Volume discounts - Lower per-PDF cost at higher tiers

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Credit Packs

PackPDFsPricePer PDFSavings
Starter500$7$0.014—
Professional2,000$20$0.01029%
Business5,000$45$0.00936%
Enterprise10,000$80$0.00843%
Mega25,000$175$0.00750%
All credit packs are valid for 90 days from purchase date.

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How Credits Work

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Consumption Order (FIFO)

Fileloom uses your quota first, then credits: 
PDF Request
    ↓
1. Monthly quota remaining?
   → Yes: Use quota
   → No: Continue to step 2
    ↓
2. Credit packs available?
   → Yes: Use oldest pack first (FIFO)
   → No: Return error (429)
FIFO (First In, First Out): When consuming credits, Fileloom automatically uses the pack that expires soonest, ensuring you never lose purchased credits.

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Example Scenario

You’re on the Growth plan (10,000 PDFs/month) and purchased a Business pack:
SourceAvailableExpires
Monthly Quota10,000End of month
Business Pack5,00090 days
Total15,000—
When you generate PDFs:
  1. First 10,000 use your monthly quota
  2. Next 5,000 use your credit pack
  3. After 15,000, API returns quota exceeded error

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Purchasing Credits

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From Dashboard

  1. Go to Settings → Billing
  2. Click Buy Credits
  3. Select a credit pack
  4. Complete payment
Credits are available immediately after purchase.

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Via API (Coming Soon)

Programmatic credit purchases will be available in a future update.

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Viewing Credit Balance

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Dashboard

Your credit balance appears in multiple locations:
  • Top navigation: Quick view of total available
  • Billing page: Detailed breakdown by source
  • Usage page: Historical consumption chart

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API Response

Every PDF generation response includes usage data: 
{
  "success": true,
  "data": { ... },
  "usage": {
    "remaining": 12500,
    "quotaUsed": 7500,
    "quotaLimit": 10000
  }
}
FieldDescription
remainingTotal PDFs available (quota + credits)
quotaUsedMonthly quota consumed
quotaLimitMonthly quota limit from plan

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Credit Expiration

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90-Day Validity

Credit packs expire 90 days from purchase, regardless of:
  • Billing cycle changes
  • Plan upgrades or downgrades
  • Subscription cancellation

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What Happens at Expiration

  • Remaining PDFs in the pack are forfeited
  • Pack is marked as expired
  • Lifetime stats updated with expired count
  • No refunds for expired credits
Purchase credits when you have a specific need rather than stockpiling. The 90-day window provides flexibility without long-term commitment.

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Credit History

View your complete credit history in Settings → Billing → Credit History.

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Credits vs Plan Upgrade

When should you buy credits vs upgrade your plan?

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Buy Credits When:

  • Temporary spike - One-time project or seasonal demand
  • Testing capacity - Evaluating higher usage before committing
  • Buffer needed - Want safety margin without monthly commitment
  • Near cycle end - Only need extra capacity for a few days

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Upgrade Plan When:

  • Consistent growth - Regularly exceeding quota
  • Need features - Want capabilities only in higher tiers
  • Cost efficiency - Monthly average exceeds credit pack value
  • Team scaling - Need more members or API keys

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Cost Comparison Example

If you consistently need 15,000 PDFs/month:
OptionMonthly Cost
Growth (49)+BusinessPack(49) + Business Pack (45)$94
Scale Plan ($199)$199
In this case, credits are more economical. But Scale includes 50,000 PDFs, priority support, and 99.5% SLA.

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FAQ

Yes! Unlike monthly quota, credit packs are valid for 90 days from purchase date, independent of your billing cycle.
Credit pack purchases are non-refundable. We recommend purchasing based on actual need rather than anticipated usage.
Your credits remain valid for their full 90-day period. You can continue using them on the Free plan (with Free plan limits on other features).
No, credits are tied to the workspace where they were purchased and cannot be transferred.
No limit on manual purchases.
Yes, PDFs generated from credits appear in your analytics with a fromCredits flag for separate tracking.
No, Fileloom always uses your monthly quota first to ensure you get full value from your subscription.