> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fileloom.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Manage your Fileloom subscription, view invoices, and purchase credits.

Access billing settings from **Workspace Settings** → **Billing**.

<Frame caption="Billing overview showing your current plan and usage">
  <img src="https://mintcdn.com/migambiglobal/-mvqbnb14Byx-nAt/images/dashboard/billing.png?fit=max&auto=format&n=-mvqbnb14Byx-nAt&q=85&s=69b7d70b42f5666c66da4359b17bd1dd" alt="Billing" width="1912" height="918" data-path="images/dashboard/billing.png" />
</Frame>

## Current Plan

The billing page shows your current subscription:

* **Plan name** — Free, Starter, Growth, Scale, etc.
* **Billing period** — Monthly or Annual
* **Next billing date** — When your subscription renews
* **Monthly quota** — PDFs included in your plan

## Changing Plans

### Upgrading

<Steps>
  <Step title="Click Upgrade">
    From the billing page, click "Upgrade Plan".
  </Step>

  <Step title="Select Plan">
    Choose your new plan and billing period (monthly/annual).
  </Step>

  <Step title="Complete Payment">
    Enter payment details through our secure checkout.
  </Step>

  <Step title="Instant Activation">
    Your new plan limits are active immediately.
  </Step>
</Steps>

<Info>
  Annual billing saves 20% compared to monthly billing.
</Info>

### Downgrading

Downgrades take effect at the end of your current billing period:

1. Click "Change Plan"
2. Select a lower tier
3. Confirm the change

Your current plan benefits continue until the period ends.

## Payment Methods

Fileloom accepts:

* Credit/debit cards (Visa, Mastercard, American Express)

Manage payment methods in the billing portal.

## Invoices & History

View your billing history:

| Column          | Description                   |
| --------------- | ----------------------------- |
| **Date**        | Invoice date                  |
| **Description** | Plan or credit pack purchased |
| **Amount**      | Amount charged                |
| **Status**      | Paid, Pending, or Failed      |
| **Invoice**     | Download PDF invoice          |

## Credit Packs

Purchase additional credits when you need more PDFs:

| Pack         | PDFs   | Price | Per PDF |
| ------------ | ------ | ----- | ------- |
| Starter      | 500    | \$7   | \$0.014 |
| Professional | 2,000  | \$20  | \$0.010 |
| Business     | 5,000  | \$45  | \$0.009 |
| Enterprise   | 10,000 | \$80  | \$0.008 |
| Mega         | 25,000 | \$175 | \$0.007 |

See [Credits](/billing/credits) for details on purchasing and using credits.

## Cancellation

To cancel your subscription:

1. Go to **Workspace Settings** → **Billing**
2. Click "Manage Billing"
3. Cancel on your billing portal

<Warning>
  After cancellation, your workspace downgrades to Free at the end of the billing period. Templates and files remain but may be affected by lower limits.
</Warning>

## Failed Payments

If a payment fails:

1. Update your payment method in the billing portal
2. Retry the payment
3. Contact support if issues persist

After multiple failed payments, your subscription may be paused.